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How do I get back into my Account?
How do I get back into my Account?

Follow these steps to login into your account

Updated over a week ago

For example, if you get a new smartphone and want to sign in to your account again, it's no problem.

Here's how:

  1. Open 21bitcoin on your new device

  2. Tap on "Sign In"

  3. Enter your phone number and password that you entered during registration

  4. Tap on "Sign In"

  5. Once the login details have been confirmed, you will be securely logged into your account


Make sure you use the phone number and password you entered during registration. If you have forgotten your password, use the “Forgot Password?” option to reset it.

Make sure you select the correct country code for your phone number.

Additional tips

  • Keep your password safe and never share it with anyone

  • If you continue to have issues accessing your account, please contact our customer support. You can reach us through our help page by tapping on the “💬 -button” in the bottom right corner

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