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Change or reset my Password
Change or reset my Password

How to change or reset your password

Updated over a week ago

Security is of utmost importance, especially when it comes to your bitcoin. If you want to change or reset your password, we'll show you how to do it easily.

To change or reset your password, use the "Forgot Password?" function on the login screen.

If you are still logged in to the app, log out first. Tap the “👤-Icon” at the bottom of the navigation bar in the app. Then tap on “Sign out” at the very bottom.

To change your Password on the Login Page:

  1. Tap on “Sign in

  2. Then select the option “Forgot Password?

  3. Enter your phone number and click on “Next

  4. You will receive a 6-digit code to your registered email address or phone number if your email address has not yet been confirmed

  5. Enter the code

  6. Set a new password. Make sure that your new password meets the following requirements:

    • at least 6 characters

    • at least one lower case letter

    • at least one upper case letter

    • at least one number

    • and at least one special character

  7. Enter your password a second time to make sure you have not mistyped it.
    If the passwords match, you will receive a message that your password has been successfully updated. ✅


Note

Keep your new password safe and never share it with others. A strong password helps protect your bitcoin and personal information.


Additional tips

  • Never use the same password for different accounts

  • Change your password regularly to ensure the security of your account

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