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How to report Fraud
How to report Fraud

Find out how to report a scam and how to protect yourself from fraudulent activity

Updated over a week ago

When it comes to bitcoin, it is very important to protect yourself from fraud. Unfortunately, there are cases of fraudulent brokers and investment advisors trying to deceive investors.

Report suspicious Activity

If you think you've been a victim of fraud or have encountered suspicious activity, don't hesitate to contact us. Tap the chat button directly in the app. Here, you can give us all the details, and we will do our best to help you.

Alternatively, you can reach us via the support section of our website.

Our official support hours are Monday to Friday, from 09:00 to 18:00. If you contact us outside these hours, we will still receive your message and get back to you as soon as we are back.

If you prefer, you can ask us in the chat to call you.

We will be happy to assist you and offer advice regarding the reported scam or suspicious offer.

Additional tips

To protect yourself from fraud, follow these important tips:

  1. Be skeptical of offers that promise high returns or pressure you to deposit a certain amount

  2. Be wary of trading bots and other automated trading systems

  3. A reputable company will never ask you to transfer money or taxes directly to them. This is a common scam trick to get more money from investors

  4. A reputable company should be transparent and disclose its place of business. Be wary of companies that do not give clear information about their registered office

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